Tin’s Autobody

Effective Date: May 24, 2026

Tin’s Autobody respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our business.

1. Information We Collect

We may collect personal information that you voluntarily provide through:

• Contact forms

• Estimate request forms

• Appointment booking forms

• Phone calls

• Email inquiries

• SMS communication

• Social media interactions

This information may include:

• Name

• Email address

• Phone number

• Vehicle information

• Insurance claim information

• Photos of vehicle damage

• Appointment details

• Any information you choose to provide

We may also collect limited non-personal website data automatically, including:

• IP address

• Browser type

• Device type

• Pages visited

• Website usage statistics

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries

• Schedule appointments

• Provide estimates and repair information

• Communicate about services or repairs

• Assist with insurance-related processes

• Improve customer service and website functionality

• Send updates related to your request or booking

• Maintain internal business records

We do not sell your personal information.

3. Consent

By providing your personal information through this website or through direct communication, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

You may withdraw consent at any time, subject to legal or contractual obligations.

4. Sharing of Information

We may share information only when necessary to:

• Process insurance-related claims

• Coordinate repair services

• Work with service providers assisting in business operations

• Comply with legal obligations or lawful requests

We do not rent, trade, or sell customer information to third parties for marketing purposes.

5. Website Analytics & Cookies

This website may use cookies, tracking pixels, or analytics tools to improve user experience and website performance.

These tools may collect:

• Website traffic data

• User behaviour information

• Device and browser information

You can disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

Tin’s Autobody takes reasonable steps to protect personal information from unauthorized access, misuse, loss, or disclosure.

However, no online transmission or storage system can be guaranteed 100% secure. Use of this website is at your own discretion.

7. Third-Party Services

Our website may integrate or link to third-party platforms, including:

• Google services

• Booking systems

• Payment providers

• Social media platforms

• Analytics providers

These third parties maintain their own privacy policies and practices. We are not responsible for the privacy practices of external websites or services.

8. Retention of Information

We retain personal information only as long as necessary to:

• Fulfill the purpose for which it was collected

• Meet legal, insurance, accounting, or operational requirements

• Resolve disputes or maintain records

9. Access to Your Information

You may request access to the personal information we hold about you or request corrections if information is inaccurate.

To request access or updates, please contact us using the information below.

10. Children’s Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from minors without parental consent.

11. Changes to This Privacy Policy

Tin’s Autobody may update this Privacy Policy from time to time without prior notice.

Updated versions will be posted on this page with the revised effective date.

12. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Tin’s Autobody
Edmonton, Alberta, Canada
Phone: (780) 486-6076
Email: [email protected]